Minding Our Business Report (1997)

 

The Need for Accountability: Three Case Studies

The Other Side of the Coin

At this year's CSD we can expect to see a series of what is being called "Best Practices" from business and industry. These are examples or models of how a company or industry can become both ecologically sustainable and profitable at the same time. This effort to highlight the positive practices of business and industry -- the focus on corporate responsibility -- is extremely important. It is not enough to simply criticize the weaknesses and failures of the global economic system or individual enterprises; there must also be solutions -- alternative visions, concrete examples and models, vigorous dialogue and sharing of perspectives, inspiration and strategies for realizing our visions for creating a just and sustainable world.

On the other hand, to ignore the "worst practices" is extremely dangerous. While we can admire and applaud the wisdom and courage of those individuals and companies committed to social and environmental responsibility, we must also address the dilemma of those who deliberately, unwittingly or reluctantly take advantage of and abuse society and environment. This focus on "the other side of the coin" is especially important in light of high-budget public relations practices, or "greenwashing," covering up or distracting attention away from bad company decisions and immoral conduct and the heart-breaking tragedies which continue to plague communities around the planet.

A Corporate Hall of Shame

As explained in the ToBI Statement on Corporate Accountability, there remains a critical need for governments and communities to hold corporations accountable for their impacts on society and environment. This Statement offers a series of steps which government and UN agencies can take, in partnership with civil society organizations, to address this need. The present section gives some concrete examples of why this need exists. Here we identify a small handful of cases - what might be called a "corporate hall of shame" -- in which NGOs and community-based groups call for accountability from companies which made the mistake of putting profit-margins ahead of moral integrity. Some of these cases, such as the Union Carbide/Bhopal disaster and the Nestle Boycott, are well-known. The case of ITT's involvement in the overthrow of the Allende government in Chile (not included in this report) was a global scandal, helping initiate work to create a UN Code of Conduct for TNCs. Most cases of corporate irresponsibility are not so well-known; they are, however, quite widespread. Paul Hawken points out that two-thirds of Fortune 500 companies were involved in illegal behavior between 1975 and 1985, with 115 of the 500 convicted of a serious crime during the 1980s. In the United States, white-collar fraud costs the country $200 billion -- compared to the $4 billion cost of burglary and robbery. Less clear are those situations in which companies legally engage in destructive or immoral acts, such as in the collusions between corporations and military dictatorships, or when using contractors practicing "modern slavery" on their workers/3 or company downsizing while giving huge CEO pay increases. In most of these cases, corporate managers are required to ignore their personal feelings about the moral implications of their decisions; their chief responsibility is making sure the company remains financially healthy and competitive. As David Korten points out,

The problem is not business or the market per se but a badly corrupted global economic system that is gyrating far beyond human control. The dynamics of this system have become so powerful and perverse that it is becoming increasingly difficult for corporate managers to manage in the public interest, no matter how strong their moral values and commitment.

How then to ensure business and industry is accountable to society -- especially considering the enormous influence which the corporate world has over government policy and elections and mass media?

NGO and Grassroots Engagement

The image of NGOs and grassroots citizens groups protesting abuses by "big business" is imprinted in public perceptions. NGOs and grassroots activists claim an important history confronting corporations with the social and environmental implications of their behavior. From Greenpeace's Rainbow Warrior to the Chipko movement in India to the daily struggles of neighborhood groups around the world fighting to preserve the integrity of their communities, civil society continues to provide a moral force working between the state and market to keep humanity headed in the right direction. Many of the NGOs involved in the NGO Taskforce on Business and Industry are actively engaged in such public campaigns. Some NGOs are specifically committed to addressing corporate misconduct. Overall, the examples of NGO and grassroots actions challenging corporations or trying to convince government to play a stronger role are too numerous to list here. This section is not a survey of NGO campaigns nor of corporate wrong-doings but a simple glimpse into why governments need to hold corporations accountable for their actions.